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November 19, 2018

Author, speaker, trainer and executive coach Dawn Metcalfe isn’t afraid to tell it like it is. Her expert insight and straight talking have kept her in high demand from businesses and government across the Middle East over the last decade. A trusted fixture on the regional media landscape, Dawn contributes to Forbes, Entrepreneur Middle East and The Tempest and speaks on a broad range of leadership and communication topics, both on the radio and at global conferences.

Having lived and worked in seven countries – from growing up in Ireland, to teaching teachers in China, to her now home Dubai – Dawn deeply understands the nuances of cross-cultural communication. That’s why she wrote The HardTalk Handbook. The handbook, her second business book, helps us master the science and art of difficult conversations we keep avoiding – no matter culture, background or experience.

As well as authoring The HardTalk Handbook and Managing the Matrix, she is the Managing Director and founder of Dubai-based PDSi, which helps individuals and teams get even better at what they do best.